refund policy
At Tyler David, we take pride in the quality of our merchandise. Because all items are made to order, we have a limited refund policy.
DAMAGED OR DEFECTIVE ITEMS
We accept refunds or replacements only for items that arrive damaged or defective. To be eligible:
You must contact us within 30 days of delivery. We are unable to process returns outside of this timeframe.
You must include clear photo evidence showing the damage or defect.
Please email: customerservice@tylerdavidofficial.com. If approved, we will arrange a replacement or refund at no additional cost.
NON-RETURNABLE ITEMS
We do not accept returns or exchanges for:
Incorrect size
Incorrect color
Change of mind
Normal wear and tear
SHIPPING ISSUES
If your order appears lost or delayed, please contact us and we will assist in coordinating with the fulfillment provider.